Please find our current job openings below. If you do not see a position that fits your skills and interests, please continue checking back! If you are interested in getting involved with our organization in the meantime, visit out our Volunteer Page.
Title: Bilingual Spanish/English Outreach Advocate
FLSA: Non-exempt Classification: Full time, regular employee
Purpose: Performs direct client services and record keeping for Shelter, Outreach and Co-located Housing Programs with an emphasis on Spanish monolingual and bilingual clients.
Supervision Received and Exercised: Reports to and receives supervision from the Outreach Program Manager. Exercises no direct supervision.
Hours: Crossroads Safehouse operates 24 hours a day, 7 days a week to provide Safehousing and services to its clients and the community. All employees must be available for scheduling flexibility covering evening; weekend and holiday shifts are required.
Essential Functions: Crisis Intervention and Victim Advocacy: • Provides crisis intervention in-person and via phone to victims of domestic violence. • Provides safety planning, individual advocacy, protection order and victim’s compensation information, victim rights information and assistance to victims of domestic violence. • Manages a caseload of residential, outreach, and longer term stay clients. • Provides information, community referral, legal advocacy, and support to victims and their families. • Conducts client intakes, orientation, contracts, and exit interviews. Performs record keeping functions pertaining to clients, educational and referral literature. • Serves as a member of the staff team; participates in client case management, staff meetings, and team efforts in problem solving, applicable program and policy development, program evaluation, and planning. • Assists in maintaining the shelter and helps ensure the readiness of rooms for occupancy.
Outreach Advocacy and Co-located Housing: • Facilitates Residential and Outreach support groups as needed/as assigned. • Cooperates and nurtures relationships with community agencies to establish strong community resources and referrals for clients. • Delivers training curriculum to new employees, including one-on-one instruction and shadow shifts. • Contributes to and supports Outreach and Co-located Housing Program policies and procedures.
Other Job Duties: • Assists in the gathering of statistical data on program activity. • May assist in assigning duties to volunteers and interns for the Shelter and Outreach Programs. • Supports the facilitation of educational and promotional Crossroads/domestic violence programs and presentations to various partnership service agencies and community organizations and gatherings. • Supports and maintains relationships with outreach sources such as human service organizations. • Creates and implements Bilingual outreach support groups in the community. • Performs related duties as assigned by Outreach Program Manager.
Qualifications: • Knowledge concerning domestic violence. •Ability to effectively counsel and provide information in a crisis situation. • Knowledge of local community and human services resources. • Ability to lift 40 pounds. • Ability to climb a flight of stairs. • Effective written and verbal communication skills.
Experience and Training: • Four year’s employment experience in human services or related field preferred. • Bilingual Spanish/English. • A Bachelor’s Degree in a Behavioral Science Field or related field.
No person in the United States shall, on the basis of actual or perceived race, color, religion, national origin, sex, gender identity (as defined in paragraph 249(c)(4) of Title 18, United States Code, sexual orientation, or disability, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or employment of Crossroads Safehouse.