Details about current employment opportunities at Crossroads are available below. If you do not see a position that fits your skills or interests, please continue checking back! If you are interested in getting involved with our organization, visit out our Volunteer Page.

We are seeking an innovative, visionary and mission-driven Executive Director, to expand the organization’s reach, community profile, and statewide reputation as a “best practices” leader in serving those affected by domestic violence. The Executive Director reports to the Board of Directors and provides leadership, strategy development and vision to the organization in keeping with the mission and strategy of Crossroads Safehouse.  An undergraduate degree is required with an advanced degree preferred; significant (minimum of 5 years) executive leadership experience in a nonprofit organization; familiarity with the continuum of services (i.e. advocacy, intervention, awareness and education) related to domestic violence is preferred; along with demonstrated leadership and/or past hands on experience successfully cultivating revenue from a variety of funding sources to include grants, corporate sponsorships, foundations and individual donors.

To view the Position Specifications please click here

To apply please send your resume to Lauren at


Title: Substitute Advocate
FLSA Status: Non-Exempt
Classification: As needed
Purpose: The purpose of the Crossroads Safehouse “Substitute Advocate “ is to meet shelter coverage needs that regularly scheduled staff advocates cannot meet due to illnesses, scheduled vacations, unexpected absences and federal holidays. Must expect to work evenings and/or overnights and weekends.
Supervision: Reports to and receives supervision from the Shelter Manager. Exercises no supervision.
Hours: Crossroads Safehouse operates 365 days a year including holidays, 24 hours a day, 7 days a week to provide safe housing and services to its clients and the community. All employees must be available for evening, overnight, weekend, and holiday shifts if needed. Available shifts to Substitute Advocate will be mostly evening, overnight, weekend, and holiday shifts.

Definition: The Crossroads Safehouse “Substitute Advocate List” is a pool of trained Crossroads Safehouse advocates who:

  • Have employee status with Crossroads Safehouse and remain on Crossroads Safehouse’s payroll;
  • Must abide by Crossroads Safehouse’s employee policies and procedures, including keeping statistical data and timesheets for all shifts worked;
  • Have no regularly scheduled or guaranteed weekly shifts;
  • Make a commitment to work intermittent shelter-coverage shifts as needed, as available, and as offered;
  • May take any vacant shift amounting to no more than 40 hours in a week and no more than 12 hours in a day;
  • Are not obligated to take any shift, and may refuse any shift for any reason. We understand that Substitute Advocates may be juggling the requirements of other jobs or school, and that their schedules may not permit them to take a particular shift;
  • Will be contacted by the Shelter Manager via email immediately upon the need to fill a shift due to an unexpected staff absence or illness, and prior to each quarter with vacant shifts due to scheduled vacations and federal holidays. The email will go out to the entire pool of Substitute Advocates. The shift will go to the first person who offers to take the shift (email responses are preferred).

Essential Functions:

  • Provides crisis intervention and counseling, information, referral, advocacy, and emotional support on a regular basis by phone and in-person to residential and non-residential clients, including crisis hotline callers.
  • Conducts client intakes, resident orientation, contracts, and exit interviews.
  • Performs recordkeeping functions pertaining to clients in the Shelter Programs, including data collection, reporting, and case notes.
  • Maintains current knowledge of interpersonal abuse.
  • Responds to the safety and welfare of the residents of Crossroads’ Emergency Shelter.
  • Maintains care of the facility by reporting needed repairs and health/safety hazards to the facilities manager.
  • Assists in maintaining the shelter and helps ensure the readiness of rooms for occupancy. This includes minor maintenance, necessary cleaning, and stocking of linens, supplies, etc.
  • Maintains supply of forms and handouts, assembles client files and folders.
  • Assists in delivery of the Crosstrails Program and Med Unit programs as appropriate.
  • Assists in gathering of statistical data on program activity.
  • Performs related duties as assigned by the Shelter Manager.


  • A 30 hour paid training provided by Crossroads Safehouse is mandatory.
  • Knowledge concerning domestic violence.
  • Ability to effectively counsel and provide information in crisis situations.
  • Knowledge of local community and human services resources.
  • Ability to lift up to 40 pounds.
  • Ability to climb one flight of stairs.
  • Effective written and verbal communication skills.

Experience and Training:

  • Experience in human services or related field preferred.
  • Bilingual Spanish/English a plus.
  • A third or fourth year student working toward a Bachelor’s Degree in Human Behavioral Science or related field.

TO APPLY: Accepting only electronic submission: email cover letter, resume and work references to No phone calls.

No person in the United States shall, on the basis of actual or perceived race, color, religion, national origin, sex, gender identity (as
defined in paragraph 249(c)(4) of Title 18, United States Code, sexual orientation, or disability, be excluded from participation in, be
denied the benefits of, or be subjected to discrimination under any program or employment of Crossroads Safehouse.